The world’s only Solution Adoption Institute for
SAP Change & Adoption Professionals.

Dedicated to those involved in SAP S/4HANA and SAP integration projects across the world.

Headquartered in Sydney, Australia.

The Solution Adoption Institute© (SAI) represents SAP change & adoption professionals with a strong understanding (or interest) in Organisational Change Management (OCM), User Experience (UX), Experience Management (XM) and SAP Digital Adoption & Learning (Joule AI and WalkMe).

Who benefits from joining the Solution Adoption Institute?

  • We are the pattern breakers. Flipping resistance into rhythm, weaving chaos into choreography. We see what others do not. We solve disruption. We enable everything. We are Solution Adoption.

  • We are the alchemists. Turning code, config and process into experiences. We solve. We create. We build.

  • We pilot through chaos, eyes locked on the horizon. We read turbulence, shift the course. We are not bound by flight paths. We create them.

  • We are the sparks that light the fireworks. The unfiltered energy that ignites adoption when the lights come on. We are the why. We are the people.

SAP Change Alignment Index (SCAI™)

Home to the SAP Change Alignment Index (SCAI™), an independent, SI‑agnostic, evidence based audit that scores how well your SAP change & adoption approach aligns to SAP Activate and how well you are setup for success, delivering a 0–100 tiered score, key recommendations and a complimentary 90-day uplift roadmap

The SCAI™ is offered free to members of the institute! You read that right!

Find out how to leverage the SAP Change Alignment Index (SCAI™) for your project.

Discover the SCAI™

Defining Solution Adoption within an SAP landscape


Organisational Change Management (OCM)

 

SAP Solution Adoption ensures the change approach you follow aligns with both your internal company change framework and the SAP Activate Methodology. A Solution Adoption Consultant will have the OCM experience to ensure this occurs for your S/4HANA (SAP Cloud ERP) implementation. Additionally, a Solution Adoption Consultant will understand current and practical SAP assets to leverage (by SAP) for optimising change and adoption, such as the digital companion SAP for Me and utilising the SAP Roadmap Viewer for phase specific change & adoption guidance for your industry and project specifics. Solution Adoption is the next evolution in change management and a success accelerator for an organisation embarking on a SAP implementation, upgrade or uplift.


User Experience (UX)

 

SAP Fiori and the revolutionary SAP Design System bring new possibilities for businesses implementing SAP S/4HANA (SAP Cloud ERP). Additionally, SAP Signavio adds the process lens by exposing friction so Fiori design decisions are grounded in real journeys, not assumptions. A Solution Adoption Consultant connects the dots, shaping user personas and guiding role-based dashboards to maximise usability, boost adoption, and cut down on support and re-training. This is change redefined through personalisation.


Experience Management (XM)

 

SAP S/4HANA (SAP Cloud ERP) provides the opportunity for greater insights into your customers experience and employee experience. Experience Management (Cue: Knoa & QualtricsXM) for Employees and Customers is an evolving and neo-contemporary form of business optimisation. A Solution Adoption Consultant will support a business in maximising the opportunity to create engaged and high-performing teams, improve manager effectiveness, enhance customer retention, and make informed and timely business decisions. Consider the dimension psychological safety and your ability to measure this effectively. XM will provide early signals of adoption risks, team performance challenges, and cultural blockers to SAP success. A Solution Adoption Consultant will understand how these components work together and what it means for your large SAP investment.


Digital Adoption & Learning (SAP Joule AI and WalkMe)

 

SAP is at the forefront of AI with the introduction of Joule AI Assistant. A Solution Adoption Consultant will maximise the use of your integrated copilot to support end user development through ‘just-in-time’ and ‘on-demand’ assistance. A Solution Adoption Consultant will also have the ability to structure your SAP learning requirements within your choice of DAP (Cue: EnableNow & WalkMe) by maximising user self learning and minimising complexity. SAP Learning Hub provides the opportunity for businesses to incorporate a self learning culture - a Solution Adoption Consultant will have the experience to activate this thread in your business.


Click here to unpack the SAI philosophy

“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.”

– Rumi

Become a member!

Want more? Join the Solution Adoption Guild for just AUD$10/month! You read that right! Exclusive for our first 100 members globally (Founders Cohort). All members get unlimited access to premium benefits such as the SCAI™ Assessment Tool; the Adoption Studio™ for all your CIA and stakeholder heatmaps; Adoption Vault™ (for all your SAP change & adoption accelerators, templates and guides). Not to mention benchmark insights, masterclass clinics and all future products. See our membership page for details.

Membership
 

Who we are!

The Solution Adoption Institute is made up of independent professionals with a solid record of successful SAP delivery in Solution Adoption (OCM, UX, XM, Digital Adoption & Learning).

Australia Chapter Lead: Chapter Lead Review In Progress

New Zealand:
Chapter Lead Applications Open
Singapore:
Chapter Lead Applications Open
United Arab Emirates:
Chapter Lead Applications Open

Europe, North America: Coming in 2026

If you would like to contribute to the success of the Solution Adoption Institute© in your region, drop us an email hello@solutionadoptioninstitute.com or shoot us a message on our SAI LinkedIn page!

*Note: Chapter Lead roles are voluntary and appointed at the discretion of the Solution Adoption Institute. They’re about community, not contracts. They are refreshed regularly to bring new voices and perspectives into the Institute’s journey of elevating Solution Adoption worldwide.